service center alternative risk transfer

Service Center > Alternative Risk

At National Interstate, we have claims and service teams dedicated to assisting our ART, or captive, insurance program clients. They’re experts in alternative risk insurance. They’re here to help you manage your policy and claim. And they’re just a phone call or fax away.

Phone: 866-294-8264
24-Hour Hotline: 800-929-0870
If you experience technical difficulty reaching us after hours, please dial
985-247-4334 to report a serious claim.
Fax: 877-303-3832
Email: newclaims@natl.com
Claims Reporting:
https://claims.natl.com/niic.claims.insuredreporting/login.aspx
Get Loss Runs
http://www.nationalinterstate.com/loss/default.asp

If you want to check basic file notes, financial data, and miscellaneous reports, you can quickly and easily access your claims on your laptop or mobile device. (Available for captive insureds only.)

To check an existing claim, go here. Login access required.