QA Analyst

Responsibilities

Summary
 
Develop software testing protocols and oversee the execution of test plans.  Responsibilities include supervising test technicians.
 
Main Responsibilities:

• Develop functional, load and performance test plans to support the implementation of software applications.
• Develop test procedures and protocol for web based applications.
• Oversee test case development and execution of testing for large projects.
• Evaluate, recommend and manage test environments and automated testing tools.
• Analyze and report test results to project manager and information technology staff.
• Perform technical investigations to assist in resolving complex problems.
• Supervise, train, and develop test technicians.  Monitor subordinate work to ensure accuracy and to measure performance.  Review objectives and performance no less than on a monthly basis with each team member.  Enforce and adhere to company policies, relying on coaching and assistance from HR.
• Participate in project-wide reviews of requirements and detailed design documents.
• Provide technical advice to business owners and IT staff.
• Assist implementation manager with facilitating elevation meetings, elevation documentation, specification review and final project approval.
• Support Sarbanes-Oxley compliance activities.
• Other duties as assigned.

Qualifications

• Bachelor's or Associate's degree in computer science, computer engineering, or software engineering is required.
• Minimum four years of work experience within a business environment required.
• Leadership experience in a work setting is desired.
• Certification of testing tools, testing skills and/or project management is helpful but not required.
• Directly supervises assigned personnel in Quality Assurance. 
• Must have excellent verbal and written communication skills with a team orientation.
• Programming experience is required.
• Familiarity of browser-based application architecture including operating systems, servers, networking, clients and browsers is required.
• Working knowledge in PC databases, spreadsheets and word processing.
• Insurance processing system knowledge is desired.
• Must be able to design and articulate test plans from written specification, gather test data, execute systematic tests and produce written results of findings.
• Involves consistent use of a computer.
• Travel Requirements:  1-10%

Reports To: Systems Technology Manager

Job Level: 8

Number of Openings: 1

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