Scanning Technician

Responsibilities

Main Responsibilities:
 

• Scanning
  • Prepare paper documents for scanning by removing staples and other binding materials.
  • Enter index information, such as name and policy number, into scanning software, and then scan documents.
  • Maintain scanning equipment and notify IT personnel concerning system performance problems.
• Records
  • File policies and attachments in a timely manner.
  • Prepare Rate Monitor, update sublog, and pull renewal files each month for the transportation department within established time period prior to policy expiration.
  • Purge files as indicated by the underwriting manager.
• Switchboard - Provide backup assistance to the receptionist.
  • Answer calls professionally and courteously, directing the call to the proper person.
  • Greet guests in a friendly manner.
  • Assist with receptionist duties.
• Support
  • Provide backup assistance for doing the mail when the support tech is out.
  • Assist the support tech with duties as needed.
  • Provide general clerical support for the office as requested by management.
• 5)  Perform special projects/duties as assigned.

Qualifications

• High school diploma or GED required.
• Prior scanning and clerical experience is desired.
• Ability to effectively communicate via oral and written communication.
• Knowledge of Microsoft Word and Excel.
• Ability to learn current computer system (ImageRight).
• Ability to multi-task and work independently.
• Occasional lifting of up to 20 pounds.
• Frequent bending/stooping during filing.
• Work environment noise level:  medium-high
• Ability to make occasional trips to the post office 3 blocks away and mailbox located in building basement.

Reports To: Assistant General Manager

Job Level: 1

Number of Openings: 1

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